Refund policy
Sticky Deals Refund, Reprint & Cancellation Policy
Custom Manufacturing
All Sticky Deals products are custom manufactured to order based on artwork and specifications provided and approved by the customer.
Because each order is uniquely produced, all sales are final once production begins. We do not accept returns or offer refunds for custom printed products.
Order Approval & Customer Responsibility
Customers are responsible for reviewing all order details before approving production, including:
• Artwork
• Spelling and text
• Size and dimensions
• Quantity
• Materials and finishes
• Colors and design layout
Once an order is approved and sent to production, changes, cancellations, or refunds cannot be made.
Sticky Deals is not responsible for errors that were approved in customer artwork.
Color Variation Disclaimer
Due to differences in monitors, screens, lighting conditions, and printing processes, printed colors may vary slightly from digital previews.
Minor color variation is normal in the printing industry and does not qualify as a defect or reason for refund or reprint.
Sticky Deals cannot guarantee exact color matching to previously printed products or other manufacturers.
Manufacturing Defects
We take pride in producing high-quality products. If your order arrives with a manufacturing defect or production error, please contact us within 72 hours of delivery.
To evaluate the issue, please provide:
• Order number
• Description of the issue
• Clear photos showing the defect
If the issue is confirmed to be a manufacturing defect, Sticky Deals will reprint the affected items at no additional cost.
Refunds are not issued for custom products, but approved defects will be handled through reprint.
What Qualifies as a Defect
Eligible for review:
• Printing errors caused during production
• Incorrect material used
• Major cutting errors
• Damage caused during manufacturing
Not considered defects:
• Minor color differences
• Artwork or design issues approved by the customer
• Size ordered incorrectly
• Customer preference changes
• Differences compared to other printers
• Minor shifts inherent in printing processes
Lost or Delayed Packages
Once an order has shipped and been transferred to the shipping carrier, the shipment becomes the responsibility of the carrier.
Sticky Deals is not responsible for:
• Lost packages
• Carrier delays
• Weather or transit issues
• Delivery errors caused by incorrect addresses
Customers may file a claim directly with the shipping carrier if a package is lost in transit.
Shipping Address Responsibility
Customers are responsible for providing an accurate shipping address at checkout.
Sticky Deals is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information.
Reprint Timeline
If a reprint is approved due to a verified manufacturing defect, Sticky Deals may require up to 14 business days to reproduce the order.
Design Services
Design services are non-refundable once work has begun. Design work involves labor and creative time and will be billed regardless of whether the design is ultimately used for production.
Claim Window
All claims must be submitted within 72 hours of delivery. Claims submitted outside this timeframe may not be eligible for review.
Contact
For any questions or defect claims, please contact: